{"id":5044,"date":"2011-07-14T20:22:54","date_gmt":"2011-07-14T20:22:54","guid":{"rendered":"http:\/\/crashtext.org\/misc\/cog-approaches-to-training.htm\/"},"modified":"2014-02-06T15:43:47","modified_gmt":"2014-02-06T20:43:47","slug":"cog-approaches-to-training","status":"publish","type":"post","link":"https:\/\/crashingpatient.com\/philosophy\/cog-approaches-to-training.htm\/","title":{"rendered":"Cognitive Approaches to Training"},"content":{"rendered":"

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Best article on using new learning and teaching styles<\/a><\/p>\n

and<\/p>\n

What we can learn from Cog Psych for Education in Medicine<\/a><\/p>\n

find your learning style<\/p>\n

http:\/\/www.metamath.com\/lsweb\/dvclearn.htm<\/a><\/p>\n

Stress Inoculation Training is good <\/a><\/p>\n

Chest had an entire supplement to what works in CME education (Chest 2009;135 supplement editorial p. 834 of main issue)<\/p>\n

<\/span>Debriefing<\/span><\/h2>\n

Best article on\u00a0debriefing with good judgment<\/a><\/p>\n

<\/span>Crew Resource Management<\/span><\/h2>\n

Key elements of good CRM behaviour taught in CRM courses by Lighthall et al.12<\/a>Know your team and environment Anticipate and plan Allocate attention wisely Use all available information and cross-check it Use cognitive aids (e.g., checklists, reference materials) Take a leadership role Call for help early Communicate effectively Distribute the workload Mobilise and use all available resources Go to source: ScienceDirect – Resuscitation : Six steps from head to hand: A simulator based transfer oriented psychological training to improve patient safety<\/p>\n

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Simulator to teach CRM (Resuscitation 2007 Muller MP Six Steps from head to Hand)<\/p>\n

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Physicians are very bad at rating their competence compared to external ratings (JAMA 2006;296:1094-1102)<\/p>\n

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<\/span>Motor Skills<\/span><\/h2>\n

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(NEJM Volume 355:2664-2669 December 21, 2006)<\/p>\n

<\/span>teaching procedural skills<\/span><\/h3>\n

These new training techniques are based on established theories of the ways in which motor skills are acquired and expertise is developed. Fitts and Posner’s three-stage theory of motor skill acquisition is widely accepted in both the motor skills literature and the surgical literature ( Table 1). 11, 12<\/p>\n

Cognitive Stage<\/strong> In the cognitive stage, the learner intellectualizes the task; performance is erratic, and the procedure is carried out in distinct steps. For example, with a surgical skill as simple as tying a knot, in the cognitive stage the learner must understand the mechanics of the skill \u0097 how to hold the tie, how to place the throws, and how to move the hands.<\/p>\n

Integrative stage<\/strong>\u00a0With practice and feedback, the learner reaches the integrative stage, in which knowledge is translated into appropriate motor behavior. The learner is still thinking about how to move the hands and hold the tie but is able to execute the task more fluidly, with fewer interruptions.<\/p>\n

Autonomous stage<\/strong>\u00a0In the autonomous stage, practice gradually results in smooth performance. The learner no longer needs to think about how to execute this particular task and can concentrate on other aspects of the procedure.<\/p>\n

Ericsson has helped to elucidate the acquisition of expertise. 13, 14 Expert performance represents the highest level of skill acquisition and the final result of a gradual improvement in performance through extended experience in a given domain. According to Ericsson, most professionals reach a stable, average level of performance and maintain this status for the rest of their careers. In surgery, “experts” have been defined by Ericsson as experienced surgeons with consistently better outcomes than nonexperts. An extensive literature on the relationship of operative volume to clinical outcomes supports the hypothesis that practice is an important determinant of outcome 15; the literature also provides support for Ericsson’s contention that many professionals probably do not attain true expertise. However, volume alone does not account for the skill level among practitioners, since variations in performance have been shown among surgeons with high and very high volumes. Deliberate practice is a critical process for the development of mastery or expertise. Ericsson argues that the number of hours spent in deliberate practice, rather than just hours spent in surgery, is an important determinant of the level of expertise. 13 Deliberate practice calls for the individual to focus on a defined task, typically identified by a teacher, to improve particular aspects of performance; it involves repeated practice along with coaching and immediate feedback on performance. The attained level of expertise has been shown to be closely related to time devoted to deliberate practice in the performance of expert musicians, chess players, and athletes. In the current model of surgical training, based primarily on apprenticeship, the opportunities for deliberate practice are rare. Operations are complex, and it is difficult to focus on one small component of the procedure. In our opinion, in order to better plan instruction and assess the efficacy of curricular interventions, valid and reliable assessments of technical skills are needed. Evaluating performance in the operating room is difficult, 16 and most efforts have focused on techniques that standardize the assessment process outside the operating room. One such method is the Objective Structured Assessment of Technical Skills (OSATS), 17, 18 in which candidates perform a series of standardized surgical tasks on inanimate models under the direct observation of an expert. Examiners score candidates using two methods. The first is a task-specific checklist consisting of 10 to 30 specific surgical maneuvers that have been deemed essential elements of the procedure. The second is a global rating form, which includes five to eight surgical behaviors, such as respect for tissues, economy of motion, and appropriate use of assistants. The validity and reliability of the OSATS are similar to those of the more traditional Objective Structured Clinical Examination (OSCE) and are acceptable for summative high-stakes evaluation purposes. 19, 20,21 To date, we have created more than 40 OSATS stations; some examples are shown in Figure 1.<\/p>\n

<\/span>Deliberate Performance vs. Deliberate Practice<\/span><\/h2>\n

A review article from Klein (deliberate performance by Fadde and Klein<\/a>)<\/p>\n

<\/span>Team Stepps<\/span><\/h2>\n

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<\/span>Resident and Medical Student Development<\/span><\/h2>\n

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Applicants guide to EM Residencies (Annals EM 19:7, July 1990)<\/p>\n

Global assessment of undergrads (Acad Emerg Med Sep 2002, 9:9, p.889)<\/p>\n

Structured Scoring of EM Interviews (Acad Emerg Med\u00a0 January 2004, Vol. 11, No. 1)<\/p>\n

An Educator’s Guide to Teaching Emergency Medicine to Medical Students (Academic Emergency Medicine Volume 11, Number 3 300-306)<\/p>\n

Academic Emergency Medicine Volume 12, Number 6 559-561, Emergency Medicine Residency Selection: Factors Influencing Candidate Decisions<\/p>\n

Residents having difficulties: consider non-clinical factors–Blues, birds\/blokes, banks, babies, booze, bilingual background. (MJA 2005;183(9):475)<\/p>\n

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ACES curriculum Art, Chaos, Ethics and Science (Ann Emerg Med 2006;48:532)<\/p>\n

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<\/span>Core Competencies<\/span><\/h2>\n

ACGME core competencies. Numbers correspond to ACGME core competency bulleted descriptors in order as listed on the ACGME Web site at http:\/\/www.acgme.net\/outcome\/comp\/compfull.asp.<\/em><\/p>\n

<\/span>Patient care<\/span><\/h3>\n

Residents must be able to provide patient care that is compassionate, appropriate, and effective for the treatment of health problems and the promotion of health. Residents are expected to:<\/p>\n

\n
1. Communicate effectively and demonstrate caring and respectful behaviors when interacting with patients and their families<\/dt>\n
2. Gather essential and accurate information about their patients<\/dt>\n
3. Make informed decisions about diagnostic and therapeutic interventions according to patient information and preferences, up-to-date scientific evidence, and clinical judgment<\/dt>\n
4. Develop and carry out patient treatment plans<\/dt>\n
5. Counsel and educate patients and their families<\/dt>\n
6. Use information technology to support patient care decisions and patient education<\/dt>\n
7. Perform competently all medical and invasive procedures considered essential for the area of practice<\/dt>\n
8. Provide health care services aimed at preventing health problems or maintaining health<\/dt>\n
9. Work with health care professionals, including those from other disciplines, to provide patient-focused care<\/dt>\n<\/dl>\n

<\/span>Medical knowledge<\/span><\/h3>\n

Residents must demonstrate knowledge about established and evolving biomedical, clinical, and cognate (eg, epidemiological and social-behavioral) sciences and the application of this knowledge to patient care. Residents are expected to:<\/p>\n

\n
1. Demonstrate an investigatory and analytic thinking approach to clinical situations<\/dt>\n
2. Know and apply the basic and clinically supportive sciences that are appropriate to their discipline<\/dt>\n<\/dl>\n

<\/span>Practice-based learning and improvement<\/span><\/h3>\n

Residents must be able to investigate and evaluate their patient care practices, appraise and assimilate scientific evidence, and improve their patient care practices. Residents are expected to:<\/p>\n

\n
1. Analyze practice experience and perform practice-based improvement activities using a systematic methodology<\/dt>\n
2. Locate, appraise, and assimilate evidence from scientific studies related to their patients’ health problems<\/dt>\n
3. Obtain and use information about their own population of patients and the larger population from which their patients are drawn<\/dt>\n
4. Apply knowledge of study designs and statistical methods to the appraisal of clinical studies and other information on diagnostic and therapeutic effectiveness<\/dt>\n
5. Use information technology to manage information, access online medical information, and support their own education<\/dt>\n
6. Facilitate the learning of students and other health care professionals<\/dt>\n<\/dl>\n

<\/span>Interpersonal and communication skills<\/span><\/h3>\n

Residents must be able to demonstrate interpersonal and communication skills that result in effective information exchange and teaming with patients, their patients’ families, and professional associates. Residents are expected to:<\/p>\n

\n
1. Create and sustain a therapeutic and ethically sound relationship with patients<\/dt>\n
2. Use effective listening skills and elicit and provide information using effective nonverbal, explanatory, questioning, and writing skills<\/dt>\n
3. Work effectively with others as a member or leader of a health care team or other professional group<\/dt>\n<\/dl>\n

<\/span>Professionalism<\/span><\/h3>\n

Residents must demonstrate a commitment to carrying out professional responsibilities, adherence to ethical principles, and sensitivity to a diverse patient population. Residents are expected to:<\/p>\n

\n
1. Demonstrate respect, compassion, and integrity; a responsiveness to the needs of patients and society that supercedes self-interest; accountability to patients, society, and the profession; and a commitment to excellence and ongoing professional development<\/dt>\n
2. Demonstrate a commitment to ethical principles pertaining to provision or withholding of clinical care, confidentiality of patient information, informed consent, and business practices<\/dt>\n
3. Demonstrate sensitivity and responsiveness to patients’ culture, age, sex, and disabilities<\/dt>\n<\/dl>\n

<\/span>Systems-based practice<\/span><\/h3>\n

Residents must demonstrate an awareness of and responsiveness to the larger context and system of health care and the ability to effectively call on system resources to provide care that is of optimal value. Residents are expected to:<\/p>\n

\n
1. Understand how their patient care and other professional practices affect other health care professionals, the health care organization, and the larger society and how these elements of the system affect their own practice<\/dt>\n
2. Know how types of medical practice and delivery systems differ from one another, including methods of controlling health care costs and allocating resources<\/dt>\n
3. Practice cost-effective health care and resource allocation that does not compromise quality of care<\/dt>\n
4. Advocate for quality patient care and assist patients in dealing with system complexities<\/dt>\n
5. Know how to work with health care managers and health care providers to assess, coordinate, and improve health care and know how these activities can affect system performance<\/dt>\n<\/dl>\n
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1. Patient Care:<\/strong> Emergency physicians practice patient care that is timely, effective, appropriate, and compassionate for the management of health problems and the promotion of health. Specific objectives are as follows:<\/dt>\n<\/dl>\n
\n
a Gather accurate, essential information in a timely manner from all sources, including medical interviews, physical examinations, prehospital care personnel, medical records, and diagnostic and therapeutic procedures (1,2)<\/strong><\/dt>\n
b Integrate diagnostic information and generate an appropriate differential diagnosis (3)<\/strong><\/dt>\n
c Implement an effective patient management plan including therapy, appropriate consultation, disposition, and patient education (4,5,6)<\/strong><\/dt>\n
d Competently perform the diagnostic and therapeutic procedures and emergency stabilization considered essential to the practice of emergency medicine (7)<\/strong><\/dt>\n
e Demonstrate the ability to appropriately prioritize and stabilize multiple patients and perform other responsibilities simultaneously (8,9)<\/strong><\/dt>\n
f Provide health care services aimed at preventing health problems or maintaining health (8)<\/strong><\/dt>\n
g Work with health care professionals, including those from other disciplines, to provide patient-focused care (9)<\/strong><\/dt>\n<\/dl>\n
\n
2. Medical Knowledge:<\/strong> The Model of Clinical Practice of Emergency Medicine defines the medical knowledge base for emergency medicine. Emergency physicians formulate an appropriate differential diagnosis with special attention to life-threatening conditions, demonstrate the ability to use available medical resources effectively and concurrent with patient care, and apply this knowledge to critical problem solving and clinical decisionmaking (1,2)<\/strong>. Specific objectives:<\/dt>\n<\/dl>\n
\n
a Identify life-threatening conditions<\/dt>\n
b Identify the most likely diagnosis<\/dt>\n
c Synthesize acquired patient data<\/dt>\n
d Identify how and when to access current medical information<\/dt>\n
e Properly sequence critical actions in patient care<\/dt>\n
f Generate a differential diagnosis for an undifferentiated patient<\/dt>\n
g Complete disposition of patients using available resources<\/dt>\n<\/dl>\n
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3. Practice-Based Learning and Improvement:<\/strong> Emergency physicians evaluate their patient care practices, appraise and assimilate scientific evidence, and improve their patient care practices. Specific objectives are as follows:<\/dt>\n<\/dl>\n
\n
a Analyze and assess their practice experience and perform practice-based improvement using systematic methodology (1)<\/strong><\/dt>\n
b Locate, appraise, and use scientific evidence related to their patient’s health problems and the larger population from which the patient is drawn (2,3)<\/strong><\/dt>\n
c Apply knowledge of study design and statistical methods to critically appraise the medical literature (4)<\/strong><\/dt>\n
d Use information technology to enhance their education and improve patient care (5)<\/strong><\/dt>\n
e Facilitate the learning of students, colleagues, and other health care professionals in emergency medicine principles and practice (6)<\/strong><\/dt>\n<\/dl>\n
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4. Interpersonal and Communication Skills:<\/strong> Emergency physicians have excellent interpersonal and communication skills that result in effective information exchange and teaming with patients, their families, and professional associates. Specific objectives include the following:<\/dt>\n<\/dl>\n
\n
a Demonstrate the ability to respectfully, effectively, and efficiently develop a therapeutic relationship with patients and their families (1)<\/strong><\/dt>\n
b Demonstrate respect for diversity, cultural, ethnic, spiritual, emotional, and age-specific differences in patients and other members of the health care team (1)<\/strong><\/dt>\n
c Demonstrate effective listening skills and be able to elicit and provide information using verbal, nonverbal, written, and technological skills (2)<\/strong><\/dt>\n
d Demonstrate ability to develop flexible communication strategies and be able to adjust them according to the clinical situation (2)<\/strong><\/dt>\n
e Demonstrate effective participation in and leadership of the health care team (3)<\/strong><\/dt>\n
f Demonstrate ability to elicit a patient’s motivation in seeking health care (2)<\/strong><\/dt>\n
g Demonstrate ability to negotiate and resolve conflicts (3)<\/strong><\/dt>\n
h Demonstrate effective written communication skills with other providers and ability to effectively summarize for the patient on discharge (2)<\/strong><\/dt>\n
i Demonstrate ability to effectively use the feedback provided by others (2)<\/strong><\/dt>\n
j Demonstrate ability to handle situations unique to emergency medicine (3)<\/strong><\/dt>\n<\/dl>\n
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\u0095 Intoxicated patients<\/dt>\n
\u0095 Altered mental status<\/dt>\n
\u0095 Delivering bad news<\/dt>\n
\u0095 Difficulties with consultants<\/dt>\n
\u0095 Do-not-resuscitate\/end-of-life decisions<\/dt>\n
\u0095 Patients with communications barriers<\/dt>\n
\u0095 High-risk refusal-of-care patients<\/dt>\n
\u0095 Communication with prehospital personnel and nonmedical personnel<\/dt>\n
\u0095 Acutely psychotic patients<\/dt>\n
\u0095 Disaster medicine<\/dt>\n<\/dl>\n
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5. Professionalism:<\/strong> Emergency physicians demonstrate a commitment to carrying out professional responsibilities, adherence to ethical principles, and sensitivity to a diverse patient population. Specific objectives, as they pertain to the practice of emergency medicine, are defined by a set of model behaviors:<\/dt>\n<\/dl>\n
\n
a Arrives on time and prepared for work (1,2)<\/strong><\/dt>\n
b Appropriate dress and cleanliness (1,2)<\/strong><\/dt>\n
c Willingly treats patients throughout the entire shift (1,2)<\/strong><\/dt>\n
d Appropriate sign-outs, both giving and receiving (1,2)<\/strong><\/dt>\n
e Observable patient advocacy in disposition (2)<\/strong><\/dt>\n
f Completes medical records honestly and punctually (1,2)<\/strong><\/dt>\n
g Treats patients\/family\/staff\/paraprofessional personnel with respect (1)<\/strong><\/dt>\n
h Protects staff\/family\/patient’s interests\/confidentiality (1)<\/strong><\/dt>\n
i Demonstrates sensitivity to patient’s pain, emotional state, and sex\/ethnicity issues (3)<\/strong><\/dt>\n
j Actively seeks feedback and immediately self-corrects (1)<\/strong><\/dt>\n
k Shakes hands with the patient and introduces self to the patient and family (1)<\/strong><\/dt>\n
l Effectively coordinates team (1)<\/strong><\/dt>\n
m Unconditional positive regard for the patient, family, staff, and consultants (3)<\/strong><\/dt>\n
n Accepts responsibility\/accountability (1)<\/strong><\/dt>\n
o Recognizes the influence of marketing and advertising (2)<\/strong><\/dt>\n
p Open\/responsive to input\/feedback of other team members, patients, families, and peers (1,2)<\/strong><\/dt>\n
q Uses humor\/language appropriately (3)<\/strong><\/dt>\n
r Discusses death honestly, sensitively, patiently, and compassionately (1)<\/strong><\/dt>\n
s Participates in peer review process (1)<\/strong><\/dt>\n
t Fairness in recruitment of residents, faculty, and staff (1,3)<\/strong><\/dt>\n<\/dl>\n
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\u0095 Specific knowledge expectations that emergency physicians are familiar with:<\/dt>\n<\/dl>\n
\n
5.1. Code of Conduct for Academic Emergency Medicine and American College of Emergency Physicians Code of Ethics<\/dt>\n
5.2. Definitions of justice, autonomy, beneficence, nonmalfeasance, health care decisionmaking capacity, living will, advanced directive, health care power of attorney, informed consent<\/dt>\n
5.3. Criteria appropriate to apply when allowing patients to sign out against medical advice<\/dt>\n
5.4. Documentation and billing requirements<\/dt>\n
5.5. With whom confidential patient information can or cannot be discussed<\/dt>\n
5.6. Mechanisms for appropriate transfer of patients, Consolidated Omnibus Reconciliation Act, and Emergency Medical Treatment and Active Labor Act<\/dt>\n<\/dl>\n
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6. Systems-Based Practice:<\/strong> Emergency physicians are aware and responsive to the larger context and system of health care and the ability to effectively call on system resources to provide care that is of optimal value. Specific objectives are as follows:<\/dt>\n<\/dl>\n
\n
a Understand, access, appropriately use, and evaluate the effectiveness of the resources, providers, and systems necessary to provide optimal emergency care (1)<\/strong><\/dt>\n
b Understand different medical practice models and delivery systems and how to best use them to care for the individual patient (2)<\/strong><\/dt>\n
c Practice cost-effective health care and resource allocation that does not compromise quality of care (3,4)<\/strong><\/dt>\n
d Advocate for and facilitate patients’ advancement through the health care system (5)<\/strong><\/dt>\n<\/dl>\n

Article on integrating the core competencies into education (Acade Emerg Med 2007;14:80)<\/p>\n

TABLE 1. Summary of Teaching and Assessment Tools for Each Competency<\/strong> Competency Teaching Assessment<\/p>\n


\n

Patient care Lectures, particularly those that are case based In-service exams \u00a0 Internet or CD learning CORD exams \u00a0 High-fidelity simulation Med-challenger\u0096based quizzes \u00a0 Procedure labs SDOT \u00a0 Critically appraised topics Simulation \u00a0 \u00a0 Home-based exams \u00a0 \u00a0 End-of-rotation evaluations \u00a0 \u00a0 OSCE or standardized patients \u00a0 Medical knowledge Lectures (traditional or case based) In-service exams \u00a0 Small-group instruction CORD online Question Bank \u00a0 Morning report case conference Homegrown examinations \u00a0 CD or online instruction \u00a0\u0095 Ultrasound interpretation \u00a0 Journal club \u00a0\u0095 ECG interpretation \u00a0 Assigned readings \u00a0\u0095 Core-content area \u00a0 Models and simulators Mock oral assessments \u00a0 \u00a0 Direct observation \u00a0 \u00a0 Standardized direct observation \u00a0 \u00a0 Models and simulators \u00a0 \u00a0 Portfolios \u00a0 Communication and interpersonal skills Resident portfolio Direct observations \u00a0 Resident retreats 360-degree evaluations \u00a0 Lectures on skills Global assessment \u00a0 Evaluation as teaching tool Curtain evaluations \u00a0 Faculty model behavior Consensus evaluation \u00a0 Simulated cases \u00a0 \u00a0 Professionalism Didactic curriculum Written examinations of knowledge, principles, and policies \u00a0 Case-based discussion Computer-based or oral exams with embedded ethical issues \u00a0 Clinical ED experiences encompassing patient management, with application of ethical principles to clinical situations OSCEs with standardized patients \u00a0 Visually based teaching tools (CD-ROMs, videotapes, Internet-based teaching educational programs) Modified essay questions \u00a0 Colloquial settings and retreats Direct observation and SDOT \u00a0 \u00a0 360-degree evaluation \u00a0 \u00a0 ACGME toolbox: self-administered rating forms and psychometric instruments \u00a0 System-based practice Administrative rotation Bedside evaluations \u00a0 Out-of-hospital care (EMS) rotations SDOT \u00a0 Departmental and hospital committees Resident portfolios \u00a0 Patient follow-up 360-degree evaluations (nursing, peer, ancillary staff) \u00a0 Case write-ups Standardized oral exams with issues involving consultants, interpreters, resources \u00a0 Practice-based learning Evidence-based medicine reviews of clinical questions Direct feedback on the conclusions drawn by the resident in a journal-club conference \u00a0 Journal clubs Feedback from the CAT conference \u00a0 Critically appraised topics Critical assessment of the resident’s periodic portfolio summaries \u00a0 Attending CQI meetings Critical assessment of the resident’s M&M conference summaries \u00a0 Self-assessment of portfolio \u00a0 \u00a0 Resident-led M&M conferences \u00a0 \u00a0 Mentoring by faculty<\/p>\n

CD = compact disc; CORD = Council of Residency Directors; OSCE = objective structured clinical exams; ACGME = Accreditation Council for Graduate Medical Education; CAT = critically appraised topics; CQI = continuous quality improvement; M&M = morbidity and mortality; SDOT = standardized direct observation tool.<\/p>\n

<\/span>SBAR (Situation, Background, Assessment, Recommendation)<\/span><\/h2>\n

SBAR report to physician about a critical situation<\/p>\n

S<\/p>\n

Situation<\/p>\n

I am calling about<\/p>\n

 <\/p>\n

<\/strong><patient name and location>.<\/p>\n

The patient’s code status is<\/p>\n

<code status><\/p>\n

The problem I am calling about is<\/p>\n

____________________________.<\/p>\n

I am afraid the patient is going to arrest.<\/p>\n

I have just assessed the patient personally:<\/p>\n

Vital signs are<\/p>\n

: Blood pressure _____\/_____, Pulse ______, Respiration_____ and temperature ______<\/p>\n

I am concerned about the:<\/p>\n

Blood pressure because it is over 200 or less than 100 or 30 mmHg below usual<\/p>\n

Pulse because it is over 140 or less than 50<\/p>\n

Respiration because it is less than 5 or over 40.<\/p>\n

Temperature because it is less than 96 or over 104.<\/p>\n

B<\/p>\n

Background<\/p>\n

The patient’s mental status is:<\/p>\n

 <\/p>\n

Alert and oriented to person place and time.<\/p>\n

Confused and cooperative or non-cooperative<\/p>\n

Agitated or combative<\/p>\n

Lethargic but conversant and able to swallow<\/p>\n

Stuporous and not talking clearly and possibly not able to swallow<\/p>\n

Comatose. Eyes closed. Not responding to stimulation.<\/p>\n

The skin is:<\/p>\n

Warm and dry<\/p>\n

Pale<\/p>\n

Mottled<\/p>\n

Diaphoretic<\/p>\n

Extremities are cold<\/p>\n

Extremities are warm<\/p>\n

The patient is not or is on oxygen.<\/p>\n

The patient has been on ________ (l\/min) or (%) oxygen for ______ minutes (hours)<\/p>\n

The oximeter is reading _______%<\/p>\n

The oximeter does not detect a good pulse and is giving erratic readings.<\/p>\n

A<\/p>\n

Assessment<\/p>\n

This is what I think the problem is:<\/p>\n

 <\/p>\n

<\/strong> <say what you think is the problem> <\/strong><\/p>\n

The problem seems to be cardiac infection neurologic respiratory _____<\/p>\n

I am not sure what the problem is but the patient is deteriorating.<\/p>\n

The patient seems to be unstable and may get worse, we need to do something.<\/p>\n

R<\/p>\n

Recommendation<\/p>\n

I suggest or request that you<\/p>\n

 <\/p>\n

<\/strong><say what you would like to see done>.<\/p>\n

transfer the patient to critical care<\/p>\n

come to see the patient at this time.<\/p>\n

Talk to the patient or family about code status.<\/p>\n

Ask the on-call family practice resident to see the patient now.<\/p>\n

Ask for a consultant to see the patient now.<\/p>\n

Are any tests needed:<\/p>\n

Do you need any tests like CXR, ABG, EKG, CBC, or BMP?<\/p>\n

Others?<\/p>\n

If a change in treatment is ordered then ask:<\/p>\n

How often do you want vital signs?<\/p>\n

How long to you expect this problem will last?<\/p>\n

If the patient does not get better when would you want us to call again?<\/p>\n

http:\/\/www.ihi.org\/NR\/rdonlyres\/CE050347-B6B9-4782-AB72-4643FB315418\/0\/Whittington_SBAR_JtCommJ_Mar06.pdf \"\"<\/a><\/p>\n

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<\/span>Signouts<\/span><\/h2>\n

The elements of a safe and effective written signout are included in the mnemonic “ANTICipate”: A<\/strong>dministrative, N<\/strong>ew information (clinical update), T<\/strong>asks, I<\/strong>llness, and C<\/strong>ontingency plans. Accurate administrative<\/em> information, such as patient name and location, is one of the most important components of a written signout according to surveys of internal medicine night-floats at UCSF (Unpublished data from October 2004 evaluation interviews of cross-coverage internal medicine residents at UCSF). New information<\/em> includes a brief history and diagnosis, updated medications and problem list, current baseline status (eg, cardiac status), and recent procedures and significant events. Tasks<\/em> are the “to-do” list, or the things that need to be completed during cross-coverage. Listing the tasks in “if, then” statements reduces the need for conjecture on the part of the cross-coverage practitioner. For example, in this case, the written signout would include: “Check CXR which was taken at 4:00 PM. If clear, call nurse to communicate results; if PTX, call thoracic surgery.” “Illness<\/em>” is the primary provider’s subjective assessment of the severity of illness, and contingency planning includes statements that assist the cross-coverage in managing anticipated problems. It is also important to report what therapeutic interventions have been successful in the past\u0096thus giving the cross-coverage provider important historical background to assist in decision making. Given our case, an appropriate contingency plan could be: “If patient is short of breath, try an albuterol inhaler (given history of COPD), but consider pneumothorax since he recently had a subclavian line placed.”<\/p>\n

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At UCSF, the transformation to a system-wide structure of written and verbal signout was facilitated by a conceptual framework to manage the change, using Kotter’s 8-step approach.(23<\/a>)<\/p>\n